Ohio woman throws Chipotle burrito bowl at employee after getting wrong order

Benjamin Rank

19 Aug 2025 — 2 min read

A Chipotle employee in Ohio got more than just a complaint when a customer's order went wrong.

Angry customer throwing food at Chipotle counter with employee ducking

Fast Food Fury Erupts

The incident happened at a busy Chipotle location in Columbus, Ohio, during the lunch rush last Tuesday.

What started as a normal food order quickly turned into a scene that left other customers shocked and reaching for their phones to record.

Witnesses say the woman had been waiting in line for about 15 minutes before getting her order.

Chipotle restaurant interior with customers in line and workers behind counter

The Order Mix-Up

The customer had ordered a burrito bowl with specific instructions: brown rice, black beans, chicken, mild salsa, and extra cheese.

When she opened her order at a nearby table, she discovered white rice instead of brown.

That's when things took an unexpected turn.

Witnesses Speak Out

"I've never seen anyone get so angry over rice before. Everyone was just standing there with their mouths open," said James Martinez, a customer who captured the incident on video.

Several customers tried to calm the situation, but their efforts failed.

The Breaking Point

Security footage shows the woman marching back to the counter and demanding a refund.

When the employee offered to remake the order instead, witnesses say the woman completely lost her cool.

Without warning, she grabbed the entire burrito bowl and launched it directly at the employee's face.

The Aftermath

The 19-year-old employee managed to duck just in time, avoiding a face full of rice and beans.

Police arrived minutes later and arrested the woman, who now faces charges of disorderly conduct and assault.

Chipotle released a statement supporting their employee and confirming they've banned the customer from all locations.

"We have a zero-tolerance policy for this type of behavior. Our employees deserve to work in a safe environment," the statement read.

The incident adds to a growing trend of fast-food confrontations that have gone viral on social media in recent months.

Local police remind the public that food service workers are protected by law, and similar outbursts can result in serious legal consequences.

Airline charges parents $25 to sit next to their child

Is this the latest airline money grab? Parents are furious about a new fee that could break up families. A Common Travel Headache Traveling with young children can be a challenge. Many parents try to ensure they sit with their kids. This helps manage needs during the flight. It makes

Grandmother fined $100 for feeding ducks in local park

She just wanted to be kind. Now she's facing a hefty fine. This sweet moment turned sour for one woman. It all happened on a lovely afternoon. A simple act of kindness The woman, a beloved local grandmother, was enjoying a peaceful day. She decided to share some

Parkgoers flee as dozens of chickens are suddenly set free

The peaceful afternoon in a local park was shattered. Chaos erupted as a flock of birds caused panic. A Normal Day Takes a Wild Turn Families were enjoying a sunny afternoon. Children were playing on the swings. People were relaxing on picnic blankets. Suddenly, a wave of feathers and flapping

Woman throws dairy shake at teen cashier during store dispute

A young worker was left stunned after a customer turned violent during a simple shop interaction. Things took a messy turn when a disagreement escalated quickly. The Incident Unfolds A seemingly ordinary day at a local store turned chaotic recently. A customer reportedly became enraged over an unspecified issue. The